Service Personnel Demand Answers as NSA Misleads Public on Unpaid Allowances

 

NSA’s False Claims on NSS Personnel Arrears Spark Outrage: Colleges of Education Graduates Left Unpaid  

Accra, February 16, 2025 – A fresh wave of frustration and disappointment has swept through National Service Personnel (NSP) in Ghana following the National Service Authority's (NSA) announcement on February 13, 2025, claiming full payment of all outstanding allowances. However, mounting evidence suggests that this declaration was misleading, as many personnel—particularly those from Colleges of Education—are yet to receive their three-month arrears.  

The NSA’s official release boldly stated that all outstanding allowances, including September and October 2024 backlogs, had been "duly paid." But reality tells a different story. Many service personnel, especially those who completed their service in February 2025, have not received their November, December, and January allowances. For them, what was meant to be a moment of financial relief has turned into confusion and despair.  

A concerned National Service Personnel took to Facebook to express disappointment over the disparities in payments. 

The post acknowledged the government’s dedication to service personnel but lamented the continued neglect of those from Colleges of Education. According to the post, university-trained service personnel received their allowances, while their counterparts from the Colleges of Education were left out, despite both groups being mandated to undertake National Service under the same scheme.  

The situation has been further exacerbated by reports that personnel on the E-zwich payment system are yet to receive their funds, despite rushing to load their cards after NSA’s announcement. The lack of clarity on when, or even if, these personnel will be paid has left many in financial distress.  

“This is unfair. We all performed our duties as National Service Personnel, yet some are being treated as second-class citizens. If the government and NSA claim all arrears have been paid, why have we received nothing?” ~ Kwabena Ofori.  

The growing disparity in payments has triggered calls for urgent intervention from the government, the newly appointed Finance Minister, and President John Dramani Mahama. Many personnel are now demanding transparency from the NSA and the Ministry of Finance regarding the exact status of disbursements and the reasons behind the selective payments.  

For now, unanswered questions linger, and the frustration among unpaid personnel continues to mount. Until authorities provide clear explanations and concrete action to rectify the situation, the trust between National Service Personnel and the NSA remains severely strained.

Author: Prosper Wise [+233 544 606 256]