Accra, August 8, 2024 – The National Service Personnel Association (NASPA) released a statement on July 31, 2024, declaring that all arrears owed to personnel subscribed to the GhanaPay system had been settled. However, this announcement has sparked significant discontent and frustration among National Service Personnel across the country, as the reality on the ground paints a starkly different picture.
NASPA's official communication, signed by the National Financial Secretary, Evans Appiah, confidently asserted that all arrears had been disbursed, instructing personnel to check their GhanaPay wallets or visit their banks for confirmation. The release further noted that payment statuses might show as “processing” on dashboards, but assured that personnel had indeed been paid.
The Official Release on 31st July 2024👇☺👇
This proclamation has, however, proven to be not only misleading but also deeply frustrating for many service personnel who continue to grapple with unpaid allowances. As of today, August 8, 2024, numerous personnel have yet to receive any payments for the four months’ arrears from March to May 2024, contrary to NASPA’s bold claims.
Personnel have taken to various platforms to express their outrage, sharing their struggles in meeting basic living expenses due to the prolonged delay in receiving their allowances. The financial strain caused by these unfulfilled promises has left many in dire situations, struggling to afford daily necessities, transport to work, and other essential expenses.
Moreover, even those who have received some payments report that the disbursements were incomplete. Several personnel claim to have received only a fraction of what they are owed, receiving payments for only one or two months instead of the full three months’ arrears as indicated in NASPA’s release. This discrepancy has further deepened the frustration among personnel, who feel misled and neglected by the very association meant to represent and protect their interests.
The outcry has been especially intense among those who, after visiting their banks as instructed by NASPA, discovered that no funds had been deposited into their accounts. This has led many to question the transparency and accuracy of the payment process, raising concerns about possible administrative lapses or systemic issues within the GhanaPay system.
The disconnect between NASPA's optimistic announcement and the harsh reality facing many personnel has eroded trust in the association's leadership. Many are now calling for immediate clarification from NASPA and the National Service Scheme (NSS) on the actual status of arrears payments and a concrete timeline for when the remaining personnel will receive their full allowances.
This situation highlights a broader issue of accountability and communication within NASPA and the NSS. The failure to accurately inform personnel about the status of their payments not only exacerbates their financial difficulties but also undermines the credibility of these institutions. As the situation continues to unfold, service personnel are demanding more than just promises—they need action and transparency to restore their confidence in the system.
NASPA must now act swiftly to address these concerns, providing clear, truthful updates and ensuring that all personnel receive the full payments they are owed. The well-being and morale of thousands of young Ghanaians depend on it.
Author: Prosper Wise
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